We are committed to maintaining the highest degree of integrity in all our dealings with potential, current, and past clients, both in terms of normal commercial confidentiality, and the protection of all personal information received in the course of providing business services concerned. We extend the same standards to all our customers, suppliers, and associates.
We conduct our services ethically and honorably and expect our clients and suppliers to do the same. Our advice, strategic assistance, and methods imparted through our training take proper account of ethical considerations, together with the protection and enhancement of the moral position of our clients and suppliers.
Our actions and advice always conform to the relevant law, and we believe that all businesses and organizations, including this consultancy, should avoid causing any adverse effect on human rights in the organizations we deal with, the local and wider environments, and the well-being of society at large.
Due to the sensitive nature of our particular consultancy services, we generally try to avoid any dealings with competitor companies even after the cessation of services to our clients.
Our contract will usually be in the form of a detailed proposal, including aims, activities, costs, timescales, and deliverables. The quality of our services and the value of our support provide the only true basis for continuity. We always meet our clients’ contractual requirements, and particularly for situations where an external funding provider requires more official parameters and controls.
Our fees are very competitive, of high quality, tailored, and specialized services. As such, we do not generally offer arbitrary discounts; generally, a reduction in price is only enabled by reducing the level or extent of services to be delivered. That said, we always try to propose solutions that accommodate our clients’ available budgets and timescales. Wherever possible we agree on our fees and the basis of charges clearly in advance so that we both can plan reliably for what lies ahead, and how it is to be achieved and financially justified.