Zeroclock is an international group of companies based in MENA region.

Meeting
Started in Italy in 2005.
Operating in Europe Middle East and Africa.
Offices located in United Arab Emirates, Italy, Qatar, and Oman.
Specializing in Systems Engineering and Information Security.
Experienced supporting international enterprise customers and partners.
Trusted and reliable partner.
Multiple ISO certifications.
On-shore and off-shore service provider.
Multilingual dedicated team of professionals (including Arabic speakers).
Focused on innovation.
Sharing international expertise.
Professionalism and strong skills.
Respectful of clients needs, confidentiality, culture, identity, and objectives.
Advanced quality products and services.
Proven track record of success stories.
Client satisfaction.
Cost effective.
Adaptability.
Sustainability.
Certifications
ISO 9001 – Quality Management
ISO/IEC 27001 – Information Security Management
ISO 21500 – Project Management
ISO/IEC 20000 – Service Management
ISO/IEC 12207 – Software Life Cycle Processes Management
ISO 25010 – System/Software Quality Models Management
ISO 12967 – Health Informatics Management
CodeOfEthics

CONFIDENTIALITY
We are committed to maintaining the highest degree of integrity in all our dealings with potential, current, and past clients, both in terms of normal commercial confidentiality, and the protection of all personal information received in the course of providing business services concerned. We extend the same standards to all our customers, suppliers, and associates.

ETHICS
We conduct our services ethically and honorably and expect our clients and suppliers to do the same. Our advice, strategic assistance, and methods imparted through our training take proper account of ethical considerations, together with the protection and enhancement of the moral position of our clients and suppliers.

DUTY OF CARE
Our actions and advice always conform to the relevant law, and we believe that all businesses and organizations, including this consultancy, should avoid causing any adverse effect on human rights in the organizations we deal with, the local and wider environments, and the well-being of society at large.

CONFLICT OF INTERESTS
Due to the sensitive nature of our particular consultancy services, we generally try to avoid any dealings with competitor companies even after the cessation of services to our clients.

CONTRACTS
Our contract will usually be in the form of a detailed proposal, including aims, activities, costs, timescales, and deliverables. The quality of our services and the value of our support provide the only true basis for continuity. We always meet our clients’ contractual requirements, and particularly for situations where an external funding provider requires more official parameters and controls.

FEES
Our fees are very competitive, of high quality, tailored, and specialized services. As such, we do not generally offer arbitrary discounts; generally, a reduction in price is only enabled by reducing the level or extent of services to be delivered. That said, we always try to propose solutions that accommodate our clients’ available budgets and timescales. Wherever possible we agree on our fees and the basis of charges clearly in advance so that we both can plan reliably for what lies ahead, and how it is to be achieved and financially justified.

PAYMENTS
Our aim is to be as flexible as possible in the way that our services are charged. Some clients prefer fixed project fees; others are happier with retainers, and we try to accommodate what is best for our clients. We make no attempt to charge interest on late fees, so we expect payments to be made when agreed. Our terms are generally net monthly in arrears.

INTELLECTUAL PROPERTY AND MORAL RIGHTS
We retain the moral rights in, and ownership of, all intellectual property that we create unless agreed otherwise in advance with our clients. In return, we respect the moral and intellectual copyright vested in our clients’ intellectual property.

QUALITY ASSURANCE
We maintain the quality of what we do through constant ongoing reviews with our clients, in all aims, activities, outcomes, and the cost-effectiveness of every activity. We encourage regular review meetings and provide regular progress reports. This consultancy has been accredited under a number of quality assurance schemes. Further details are available upon request. We have many ISO certifications and compliance to assure that quality level.

PROFESSIONAL CONDUCT
We conduct all of our activities professionally and with integrity. We take great care to be completely objective in our judgment and any recommendations that we give so that issues are never influenced by anything other than the best and proper interests of our clients.

EQUALITY AND DISCRIMINATION
We always strive to be fair and objective in our advice and actions, and we are never influenced by our decisions, actions, or recommendations by any discrimination.

CodeOfEthics

WHAT INFORMATION DO WE COLLECT?
We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey, or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information, or social security number. You may, however, visit our site anonymously.

WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways: 

  • To personalize your experience (your information helps us to better respond to your individual needs).
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
  • To improve customer service (your information helps us to more effectively respond to your customer service request and support needs).
  • ​To process transactions.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To administer a contest, promotion, survey, or other site feature.
  • To send periodic emails.

The email address you provide for order processing may be used to send your information and updates pertaining to your order, in addition to receiving occasional company news, updates, products or services related information, etc.

HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. 

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential. 
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

DO WE USE COOKIES?
Yes, cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits.

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

THIRD-PARTY LINKS
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

ONLINE PRIVACY POLICY ONLY
This online privacy policy applies only to information collected through our website and not to information collected offline.

TERMS AND CONDITIONS
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.zeroclock.com/terms-of-use/

YOUR CONSENT
By using our site, you consent to our websites privacy policy.

CHANGES TO OUR PRIVACY POLICY
If we decide to change our privacy policy, we will post those changes on this page.